UnO stands for "UnOfficial" (= not created by Behringer). UnO firmware solves some annoying bugs and adds some frequently requested features.
To name just one: in "stompbox mode" you can use 1 row of FCB1010 switches to switch effects on/off, with the LEDs showing the current state at all time.
Initial stompbox states can be programmed for each preset.
UnO4Kemper firmware is a completely different beast. Instead of an allround programmable MIDI controller, the UnO4Kemper equipped FCB1010 becomes a plug-and-play remote control for the Kemper Profiler. Configuration is kept to a minimum, no programming required. 2-way communication assures that the FCB1010 LEDs are always in sync with the Profiler. Even the Profiler tuner can be shown on the FCB1010 display.
The One-Cable kit allows you to run 1 single MIDI cable from your FCB1010 to the rack behind you, carrying MIDI and phantom power. A small box at the rack side converts the single cable connection into regular power/MIDI IN/MIDI OUT connectors. Any 9V or 12V AC or DC power adapter can be connected at the rack side to replace the regular mains power input of the FCB1010.
Thousands of FCB1010 users installed UnO firmware, and just love it!
The most affordable solution for Profiler control. Just plug and play that guitar!
Run one single cable from rack to floorboard. Get rid of that cable mess!
Yes! Instead of emailing each of you personally, we concentrate on getting your order shipped as soon as possible. So rest assured that your order is on its way.
We usually ship EPROMs 1 working day after ordering in case of PayPal payment. In case of payment through bank transfer, it can take a few days for the payment to be processed. Due to the use of regular post service, it is hard to give an estimation on delivery time. In most cases, delivery takes less than a week within Europe, and 1 to 3 weeks for the US and Canada. But shipping times of 4 to 6 weeks may happen sporadically. For remote destinations like Australia, China, South-America sometimes even up to 8 weeks apparently.
That's up to you to choose. If you choose the "registered shipping" option, the shipping is insured. Find more info about how to request a refund below. If you choose the "free shipping" option, shipping is not insured. This means that you cannot request a refund if the package gets lost. Our experience from past years learns that this can happen, with a chance of roughly 1 in 500. That's the chance you take in exchange for free shipping.
First of all check your order date. If your order was placed less than 5 weeks ago, please have some more patience. If 5 weeks are passed send us an email and we will give a full refund.
ATTENTION: do contact us within 2 months after ordering. PayPal only allows to do a refund up till 60 days after payment.
Luckily enough this happens very rarely. Unfortunately you are out of luck in this case, as explained in the topic about insurance.
Until recently we indeed offered free worldwide shipping. Unfortunately we experienced a growing number of false "non-receipt" claims. In those cases PayPal demands a proof of shipping. This has forced us to switch to costly registered shipping whenever using PayPal.
Banks outside EU still tend to charge extra transaction costs for foreign transactions. Those costs can be as high as the price for a UnO chip, therefore doing a foreign bank transfer is not a good idea here
We cannot tell, since we are not affiliated with Behringer. However, Behringer offers upgrade chips for their own firmware too, so the fact that an EPROM has been replaced should not void the warranty. In all cases, it is always a good idea to keep your original EPROM and install it again when your FCB1010 needs to be shipped back to Behringer for repair.
No it isn't. The most difficult part is removing the hotglue from the original EPROM. This needs to be done with extra care not to damage the chip, socket, or surrounding electronics. Always take the necessary precautions against electrostatic discharge when working with electronics. More detailed installation instructions can be found in the upgrade manual here
The use of the UnO(4Kemper) chip itself cannot damage your FCB1010. It's just alternative firmware, offering different functionality. It has been used by many over the past 10 years, so its stability has been proven. On the other hand, whenever you open the housing of a device and interfere with its electronics, there is a slight chance for damage. Make sure to take the necessary precautions against electrostatic discharge. Also, make sure not to damage the board while removing the hot glue from the original chip. Do it carefully and patiently!
All ICs leave the factory with their pins slightly bent outwards, in order to accommodate automated insertion machinery. Before manually inserting an IC into its socket, it's a good idea to gently bend all pins slightly inward, by resting the IC on its side on a flat surface.
No, that's not necessary. The IC socket is designed to hold the chip firmly without need for glue.
That's possible, but definitely not guaranteed. UnO v.1.0.3 introduced a few changes in the communication protocol, and added the extra possibility to use a series of smaller SysEx messages for a patchdump. This allows a larger number of MIDI-USB interfaces to be usable for FCB1010 patchdumps.
Definitely! Since it is plug-and-play, the small amount of configuration can be done on the board itself. No more patchdumps needed!
A correctly working setup! It is really important to test your FCB1010 in your setup prior to doing the one-cable modification. Make sure the floorboard controls your gear correctly. If you need 2-way commmunication, make sure MIDI communication works in both directions. If you don't test this up front, and after the upgrade your system doesn't work as expected, it is much harder for you to find out if the issue is related to the upgrade or not.
We are located in Belgium. Within the EU, we use GLS. They deliver within 2 to 5 working days, you will receive a tracking number once the order has been shipped. Switzerland and Norway are served through BPost, which takes about 1 working week to deliver, without any tracking info unfortunately. For USA and Canada we take no risk, and use UPS Express Saver. They deliver within 2 to 4 working days. Unfortunately that comes at a price, shipping to US and Canada isn't cheap.
We give a 12 month warranty on all our components, except cables. All kits, components and cables are fully tested in a working setup prior to shipping. Since we are not affiliated with Behringer we cannot give warranty on your FCB1010 in case something would go wrong during the upgrade. (this upgrade is really "low risk", even easier than a firmware upgrade)
Below is an overview of helpful links (in case of the manuals: required reading!)
If you still have questions after reading the FAQ above and the manual, please visit one of the FCB1010 Yahoo groups. That's the best place to meet
other musicians who might use the same gear as you and have useful tips on how to use the FCB1010.